On this page we would like to help with frequently asked questions. If you can not find an answer, please do not hesitate to contact us by phone or by e-mail!
How to solve wallpapers from the wall?
You should tear down the wallpaper with a nail roll, only then the dilute wallpaper stripper is applied with a brush or a garden sprayer. This step is repeated until the wallpaper can be easily pushed off the wall with a spatula.
I need a specialist?
No, with a little skill and motivation can each paper, paint and make other embellishments in his home.
How do I calculate my wallpaper needs?
Calculate the to papered surface in square meters. Measure the room dimensions and multiply it with the height of the room. Do not pull off the surfaces of doors and windows, so you automatically have enough for fall and embrasure of the window, a few feet to spare. Have you calculated this area, it is divided by the square footage of the selected wallpaper. On a euro role (10,05 x 0,53 m) 5,33 m are included. On the role is often noted how many square meters you can with a paper roll.
How arise air bubbles under the wallpaper?
Bubbles after hanging usually arise, when the soaking time of the wallpaper has not been observed. Wallpapers on a paper backing material need to past a long time after soaking time (time indicated on the leaflet in the roll of wallpaper), so that the paper substrate may extend through the water in the paste. If the wallpaper is wallpapered after a too short soaking time, the material expands on the wall and so wrinkles that withdraw not again after drying the wallpaper.
How do I dispose my old wallpaper?
Murals can be disposed safely in paper waste. All other wallpaper such as vinyl, fabric, textile, rough fiber, glass fiber, etc. ... are disposed in the residual waste.
Can murals be painted over?
Depending on the material, wallpapers are paintable . Foamed wallpaper, like non-woven and vinyl wallpaper, can always be painted over. At scrub permanent wallpaper and paper wall this should be tested first. It could be that the color does not hold on the wallpaper or the wallpaper is detached from the wall. In general, we recommend to remove the wallpaper in such a case.
What is a burn-out fabric?
A "burnout" is a fabric that’s name is designated by the manufacture. Here, instead of color an etching paste is applied, the parts of the fabric are destroyed by etching. This process is called "burn-out". Burnout fabric is consists of two different yarns. It is always synthetic and natural fibers. The synthetic fibers are not damaged by the etching paste. By etching all natural fibers are removed and then the synthetic fibers remain as transparent, available area. So the transparent and opaque regions are created in the fabric and result a pattern.
How do I order samples?
We look forward to receiving your sample order! Order quite simple as you want, by phone 02864-9487-90, 02864-9487-99 fax it to or send an e-mail to email@example.com. We look forward to hearing or reading from you!
How do I get glue stains on the wallpaper off again?
Depending on the wallpaper, you can use much or little water, to wipe off the paste. Do you have a wash-resistant wallpaper you can wipe it off with a wet sponge. Do you have a wallpaper that is foamed, you should be more careful. Here there is a risk to damage the ink or the structure. If you have a paper wallpaper washing is not possible. Before the washing it is important to test on a remainder or a not visible corner. Paste is water soluble, so you do not need a cleanser.
What to do when the wallpaper makes bubbles?
Keep calm and wait a day. In most cases the bubbles came from the drying. If the bubbles have not completely receded after drying, they can be filled with a paste syringe with some paste. If the bubbles came after the drying and they are lengthened, the soft time was not kept. In this situation you have to accept the bubbles or wallpaper the room new.
What is rapport?
Rapport is a pattern repeat. By example 64 cm, the pattern repeats itself in the same place where it starts. In a "offset repeat" there are always two repeat informations as 64 cm/32 cm. Here the wallpaper is always glued to the offset. For the 1, 3, 5, 7 ... 64 cm and web are in the 2, 4, 6, 8 ... sheet it is 32 cm.
Can you exchange wallpapers?
How can I check the availability of the wallpapers / borders?
You may fax at 02864-9487-99, e-mail at firstname.lastname@example.org or by phone at 02864-9487-90. You can reach us daily from 8:30 am - 12:30 clock and 14:00 - 18:00 clock. Also on Saturday we are available by phone from 8:30 - 13:00 clock. Do not hesitate to contact us!
Can I also get other wallpaper and borders, or just the in your shop?
Of course, come visit us in Reken or leave us the item number or a picture of the desired wallpaper/s or edging/s to come.
Is there a matching fabric to the wallpaper?
To many wallpapers the manufacturer also has matching fabrics. Please send us the item number of the wallpaper and then we will tell you shortly, if there is a matching fabric to your wallpaper.
My wallpaper has stains and in some places the pattern is not available. Are the errors?
What can I do? Yes, as it sounds in your description it is error and contamination which are rare in the production, but can occur. Here is a complaint of the wallpaper / borders is inevitable. The manufacturer will replace this in most cases without decency. However, it pays not the time that is incurred for processing. Complaints to the so-called insertion List of defective rolls are needed, as well as patterns of error and contamination. The manufacturer creates no credit in cases where the wallpaper has finished processing despite the error. If you are under time pressure you can call us at 02864-9487-90.
Where do I start to paper?
You should work away from the light (windows). Start at the wall to the left or right next to the window/s, but never in the corner. Stay a piece out of the corner. Use to bring a loht to bring the first track straight on the wall.
Who actually designes the wallpaper?
Each manufacturer has their own designers. Very famous is Ulf Moritz, who has designed some collections for Marburg. Also designed Luigi Colani and Dieter Langer for Marburg. Other manufacturers such as AS-Creation do not sleep and let their wallpaper collections design from Designer Lars Contzen among others. The famous designer Blossem and Brigitte von Boch let their creativity run free for Rasch Textil. Also well known are the Designer Graham & Brown. But each manufacturer has his own house designers who work daily on new designs.
How can you combine wallpaper?
You can also combine wallpaper with matching colors, braids, stucco-moldings, filling techniques and fabrics. Secure the right flooring and indirect lighting to achieve great effects. We would be happy to send you information material.
How do I paper behind the heater?
It would be easy to the radiator would be dismantled. So that would be easier to stick securely. Unfortunately this is not always the case. Then, the wallpaper is pasted as far as possible behind the radiator.
How will my photo wallpaper be delivered?
Photo wallpapers are delivered in several stripes. The stripes are numbered on the back. So the photo wallpapers can be easily sticked together in the correct order.
Could I pull of my self-adhensive border back from the wallpaper?
Basically, it is not recommended the self-adhesive borders deducted from the wallpaper again. If there is a water-resistant and wash-resistant wallpaper, the surface of the wallpaper (e.g. paper) would replace with. At very scrubbable wallpaper with a robust surface you could try to remove, but basically we don’t recommend to remove self-adhensive borders.
Can I get a smooth wall with smooth non-woven wallpaper, e.g. Kobau RS 130?
To to get smooth walls you should first have to sand the walls, so that the bumps are removed.
Then you can apply the Kobau Vlies 130 3-40820. Then you need to overcoat the wallpaper with a tie color. The Kobau Vlies has no structure and unevenness of the wall can not be concealed through the material only.
There are no matching white plain wallpapers to my desire wallpaper. What can I use as an alternative?
Unfortunately, it is true that, depending on the color scheme of the collection that no smooth white uni wallpaper is offered. As an alternative, we are always happy to offer a smooth, paintable non-woven wallpaper. For example, the Kobau fleece 130: The Kobau fleece must be deleted after hanging with a binder color, eg white. The advantage here is that you can also receive the same sound is in the border / wallpaper mix.
How do I prepare the ground for dark-woven wallpaper?
For dark fabric wallpaper, the wall should be color-matched to the wallpaper. Before non-woven wallpaper can be papered, the must be primed with a wallpaper primer. This is usually white. The white wallpaper primer can be tinted with a tinting color or tinting concentrate according to need. This should correspond to the wallpaper color.
After papering the non-woven wallpapers sews can be seen. The width of the sews may vary. if you didn't prepare the wall with the matching color that sew could be shine white through.
How can I order the correct length of a fabric?
If you want to order a fabric by meter please enter your desired length in meters into the input field. To order wallpapers, borders, wall tattoos, murals and decorative fabric please enter the desired amount in pieces into the input field.
How can I find out if you have my desired wallpaper in another colour?
If you are looking for a particular wallpaper in another colour, you can find it at the bottom of the information text. If the wallpaper is available in another colour you can find those products at this position always.
How can I install aqua fabric?
The aqua fabric is different to install than the normal glass fiber. Usually you apply glue onto the wall and deposit the wallpaper. The aqua fabric is drawn in a water bath and after a minute it can be wallpapered.
How can I find out if my selected product would match to another?
You can check this whilst you go to the online shop, chose your product and then click the term ‚suitable items’. There you find all suitable products which are commended by the manufacturer with matching colours.
How big are the wallpaper samples that can be ordered?
The size of the samples may vary. Free samples are usually DIN A4 large. Our paid wallpaper samples are at least DIN A4 in size and vary from manufacturer to manufacturer between DIN A4 and 50 x 50 cm. Braid/border samples are 20-30 cm long. Unfortunately, there are not samples for any product. From murals and photo wallpapers there are generally no samples, because they are only made after each of your order.
Seam forming by wallpapering - Why seams are formed after wallpapering?
While Wallpapering it is essential to make sure that the surface is properly prepared. For new gypsum plaster or plasterboard the surfaces need to be pretreated with a low base, followed by drying, the surfaces must be primed with a wallpaper primer in white before wallpapering. Only then can begin the actual wallpapering.
While Wallpapering and especially after wallpapering the windows must be closed. There should be no circumstances draft. This passage should be avoided for at least 24 hours after the wallpapering (for wallpaper made of paper).Bonds are coated vinyl wallpaper, in which the moisture (water from the paste) can not escape through the wallpaper, you have to avoid circumstances draft up to four days. So long can it take until the glue is completely dry. If there is crossventilation with freshly wallpapered surfaces, it will form gaps between the single panels (seams spring open). These gaps can be up to 3-6 mm wide.
In addition, care must be taken when working with wallpaper and during the drying process at a constant room and substrate temperature. The temperature should be between 18 and 22 degrees and also during the drying process should not come below.